Care Instructions

Follow these detailed care instructions to keep your Elkhorn Fern thriving:

Mounting

Elkhorn ferns are epiphytic, meaning they naturally grow attached to trees. For best results:

• Mount on wood, cork, or similar materials
• Use sphagnum moss around the roots
• Secure with fishing line or plant-safe wire until established

Watering

Proper watering is crucial:

• Soak the root ball and shield fronds thoroughly when the moss feels dry
• Allow excess water to drain completely
• Reduce watering in winter
• Mist shield fronds occasionally

Light & Positioning

Place your fern where it receives:

• Bright, indirect light
• Protection from direct sun, especially midday
• Good air circulation

Shipping Information

GENERAL SHIPPING INFORMATION & SHIPPING REQUEST

Once you've added your plants/products to the cart and proceed to the payment section, you'll see a list of available shipping options to choose from.

We encourage you to select the option that best matches your order from the list provided. This ensures a faster and more efficient checkout.

Can’t find a suitable shipping option?
If you’re ordering a different quantity or combination of plants, and the shipping options don’t seem to apply to your specific purchase, you can request a custom shipping quote at checkout.

Here’s how it works:
1. Add your plants/products to the cart.
2. Proceed to the payment section of your order.
3. In the shipping section, you’ll see an option to request custom shipping.
4. Confirm this option during checkout.
5. The seller will then contact you directly to provide updated shipping charges tailored to your order.

POSTAGE RATES EXPLANATION. Revised Aug 2012

Postage rates INCLUDE box costs and packing material. A lot of care is taken in wrapping and packing your plants so that they arrive in a good condition. Plants are sent in there pots (unless stated in the listing). Packaging and Posting rates for more than one item can be combined when items are purchased in a 5 day window. Please wait for amended invoice to come thru if purchasing more than one item.

AS A GUIDE:
Rates for additional items, largest item plus –:$2 for extra tubes, $4 for extra plants. (Small) $6, for larger bulkier plants $10 for big plants and tray lots. If you are buying more than one item, you can send us a Shipping Request during checkout.

MAILOUTS are posted out ON A TUESDAY as a general rule once a week.

PAYMENTS:
Your Payment for items, means that you understand my combined P+P policy and that you intend to leave a 5 star rating in your feedback. If you are not happy with the combined total please advise before making payment. See Below – Extra Checkout notes.Please use Checkout when finalising your purchase. (It simplifies the combining process). If you have any queries regarding the P+P, please contact me prior to making your payment.

W.A. customers can receive up to 20 items with emailed forms, ask for details.

SORRY! Plants cannot be sent legally to Tas or Outside of Australia!

We cannot be held responsible for any loss or theft whilst in transit.

I will automatically leave a positive feedback to everyone who has complete the transaction and leaves me positive feedback. Please do not forget to give us FIVE STARS on all of the Detailed Seller Ratings. If you are not happy please advise before leaving lesser ratings. In the unlikely event you are not satisfied with the transaction, please contact us before you submit your evaluation. We believe that everything could be solved by communication.

1. In order to provide you the best 5 Star service, please treat the transaction fairly. Positive (+) Feedback is simply what we pursue.
2. Please DO contact us first to get a better solution before you would leave a neutral or negative feedback.
3. We strive for 5-star service by stating upfront our policies, our shipping rate & our shipping frequency. If you were pleased with this transaction, please respond with all 5 stars! If you are not pleased, simply let me know via message rather than leave low score, and I’ll work to make it that way.
4. Please email me through messages if you have any questions about our listings or your purchase.

Returns Policy

PLEASE NOTE that we do not accept returns or exchanges for any products sold. By completing your purchase, you agree to these terms. We encourage customers to carefully review product descriptions, images, and any available specifications before making a purchase. If you have any questions about a product before buying, please contact us and we’ll be happy to assist. EXCEPTIONS (IF ANY): If your item arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with clear photos and a description of the issue. We will do our best to resolve the matter promptly.

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